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Refund Policy
100% money back guarantee! If you are not satisfied for any reason with our product, we will gladly accept returns of merchandise within 30 days of your purchase. Buyer pays return shipping.
Return Policy
If you return your order, you must have a print out of your order details that shows us your order number, and email linked to your order in the return package. You also must send us a valid tracking number for your return shipment once its on its way back to us. We receive returns in which we have no idea where they came from due to customers not following these directions.
Frequently Asked Questions
We ship out orders within 1 business day of your purchase and orders should arrive within 2-4 business days.
100% money back guarantee! If for any reason you are not satisfied with our product, we will gladly accept returns of merchandise within 30 days of your purchase. Buyer pays return shipping.
Basically, the 4K Max is designed to be a souped-up version of the regular 4K stick, with faster loading times, smoother performance, and an all-around better experience.
Absolutely not! The 4K models will work perfectly with any television set that provides a standard HDMI port.
You should use a VPN only if your internet service provider is blocking or throttling your connection.
First thing to do is to restart your router, device and try again. This helps in many cases.
If the issue still continues, you have to test the internet speed directly from your device.
Open this website: www.fast.com directly from your streaming device. The result should be 20 Mbps or higher.
If your device is not getting the proper speed or your internet provider is throtlling your connection, you’ll experience buffering.
This means your internet provider is throttling or blocking your connection. Many internet service providers in UK and US (sometimes from other countries too) are having this restriction and the only solution for this is to use a VPN.
Absolutely not! You can take a Fire Stick device anywhere in the world with a WIFI connection and stream just as if you’re at home!
Absolutely not! Any television with a standard HDMI port with work perfectly.